Terms & Conditions

Welcome to xsnapteam.com. These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided by XSNAP IMAGING PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website.

1. About Our Services

XSNAP IMAGING PRIVATE LIMITED provides services including but not limited to: Game Development, Digital Marketing, SEO & SEM, Social Media Marketing, Email Marketing, and related consulting services. Service details, scope, timelines, and pricing are shared via proposals, agreements, or project documentation.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others. You must not attempt to:

• Hack, disrupt, or interfere with website functionality
• Access restricted systems without authorization
• Upload harmful code, malware, or any suspicious files
• Copy or misuse content or branding without permission

3. Intellectual Property

All content on this website—including text, design, graphics, branding, and layout—is owned by or licensed to XSNAP IMAGING PRIVATE LIMITED, unless stated otherwise. You may not reproduce, distribute, or modify website materials without written permission.

For client projects, intellectual property rights (source code, assets, campaign creatives, documents, etc.) are governed by the signed proposal or agreement. In the absence of a written agreement, ownership may remain with the Company until full payment is received.

4. Proposals, Scope & Revisions

Project work begins only after scope is finalized and mutually accepted. Any work outside the defined scope is treated as a change request and may require additional cost and timeline adjustments.

• Scope: Defined in proposal/estimate/contract
• Revisions: Limited revisions may be included; additional revisions may be chargeable
• Timeline: Depends on client approvals, feedback speed, and resource availability

5. Payments, Invoicing & Refunds

Payment terms are defined in the proposal or invoice. In general:

• Advance payments may be required before starting work
• Milestone-based payments may apply for larger projects
• Late payments may pause work and delay delivery

Refunds depend on project stage, delivered work, and contract terms. Since many services involve time-based effort, completed work may not be refundable. If you have concerns, contact us for resolution.

6. Client Responsibilities

For smooth delivery, you agree to:

• Provide accurate requirements, assets, credentials, and access when needed
• Respond to feedback and approvals in a timely manner
• Ensure you have rights to any content you provide (images, logos, videos, music, etc.)

Delays due to missing input, incomplete assets, or delayed approvals may extend timelines.

7. Confidentiality

We respect client confidentiality. Any non-public information shared during a project is treated as confidential unless legally required to disclose. Clients are also expected to respect confidentiality of proposals, pricing, internal documents, and methods shared by the Company.

8. Third-Party Tools & Platforms

Some services may require third-party tools (hosting providers, ad platforms, analytics tools, email platforms, etc.). We are not responsible for outages, policy changes, or technical issues caused by third-party providers. However, we will support troubleshooting and reasonable assistance when such issues arise.

9. Performance Disclaimer

While we apply best practices and data-driven strategy, marketing results can vary due to factors beyond our control: market competition, platform changes, budget limits, product pricing, customer demand, and client response time. We do not guarantee specific outcomes unless explicitly written in an agreement.

10. Limitation of Liability

To the maximum extent permitted by law, XSNAP IMAGING PRIVATE LIMITED is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our liability, if any, is limited to the amount paid for the specific service under dispute, unless otherwise stated in a signed agreement.

11. Termination

We reserve the right to suspend or terminate service if:

• Payments are not made as agreed
• There is misuse of the website or harmful behavior
• Project cooperation becomes impossible due to repeated non-responsiveness

Termination conditions and deliverables depend on the agreement and project stage.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to applicable jurisdiction as per legal requirements.

13. Updates to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised date. Continued use of our website or services indicates acceptance of updated Terms.

14. Contact Information

For questions regarding these Terms & Conditions, contact:

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